Terms and conditions

Payments must be received in full at least 7 days before your event. Failure to pay in full will result in your order not being processed.

You can change the details of your order by contacting us at least 7 days before your event. This may include the delivery address, products and dates. Please note that we will endeavour to adjust to your new requirements however, this may not be possible at all times if product orders have already been placed with our suppliers or certain ingredients are not available before your event takes place. In these cases, cancellation fees may apply.

You may cancel your order in full and be entitled to a refund as per the following conditions:

• 100% refund if 15 days' notice or more is provided.
• 50% refund if 8 to14 days' notice provided.
• 0% refund if 7 days' notice or less is provided.

We are a Bexley based company and delivery costs are worked out based on mileage from us. Our delivery fee is £5 in the London Borough of Bexley. Any other areas will incur an additional fee of £0.60 per mile. Prices are rounded up to the next £0.50.

Alternatively, we also offer a free collection service.

We offer a combination of wooden boards, crates and slates that you can rent to display your order in an elegant and stylish fashion for an additional charge. As part of this service, we can lay out the food for you and collect the clean displays the following day. 

We don't provide plates and cutlery to serve your party food. Your order will be given to you in disposable boxes or trays.

Our catering services do not include the removal and disposal of food packaging and waste after your event.

Please note that we prioritise delivering the highest quality food for your event. However, we cannot take responsibility for the quality of the food beyond two hours after delivery or collection. To ensure the best experience, we recommend that all food be consumed within this timeframe and request that you factor this in when planning your event. By engaging our services, you acknowledge and accept this condition.